LicenseTracker® FAQ's

How will LicenseTracker benefit me as a company?

The benefit LicenseTracker provides to your company is two fold and ultimately helps bolster your bottom line. By offering a completely outsourced service it will save you from having to internally employ a licensing specialist to track and maintain your various licenses. Furthermore, LicenseTracker will help you avoid the heavy costs associated with mismanaging your licenses; such as penalities, fines, revocations and loss income caused by subsequent downtime.

What can LicenseTracker provide that other licensing systems can not?

Expertise. LicenseTracker was built by state licensing experts with over 40 years of combined industry experience. LicenseTracker is more than just a calendar tracking system, it is designed specifically to meet licensing needs with a compliance component in mind. There is no other product in the market that provides a compliance component that parallels the licensing process.

Value. LicenseTracker bar none provides better value than other services. Our customer service is unsurpassed in the industry and our system is truly comprehensive, providing tracking of your licenses from the corporate to loan officer levels. This includes corporate state licenses, bond renewals, secretary of state renewals and loan officer continued education requirements.

So, I can either use LicenseTracker internally or outsource the licensing maintenance function to The Mortgage Licensing Group?

Yes, we leave that decision up to you. If you decide you want to handle maintaining your licenses internally you are able to use the system for your license tracking needs. If you find yourself hitting a brick wall with the entire licensing renewal process you may outsource this process directly to us. We will maintain your licenses on LicenseTracker and prepare all the paperwork for you.

Are there any software applications that must be loaded or passwords that are needed?

Password protection is a must for a system like LicenseTracker. Only authorized users may access the system. However, there are no software applications that are needed. LicenseTracker is a Web based program. All that is required is a computer, internet access and your username and password. LicenseTracker with the customer in mind, and is available to use across various platforms such as Windows and Mac.

How often is LicenseTracker updated?

From a compliance and state level, LicenseTracker is updated as often as states change their laws. Our Message section of LicenseTracker is an excellent feature for staying in tune with new laws specifically affecting licensing.

Do you have any existing clients that you can provide as a referral source?

Absolutely! Contact us and we will provide you with names of several clients.

Can enhancements be performed?

Yes. Enhancements will be considered and priced on an individual basis.

Please keep in mind that new components are planned to be deployed over the following quarters.